Baker Evans Legal and Privacy Policy

The basis on which you are entitled to access the Baker Evans website is set out below.

CHANGES TO THIS POLICY: Because we are constantly improving our site there may be developments in how we use your data – all such developments will be promptly notified to you in this policy. Your continued use of our website will confirm that you agree to any such changes.

By clicking ‘Submit Details’ you hereby confirm that you have read our Privacy Policy and consent to the details therein.

DATA PROTECTION ACT 1998
We know how important it is to protect your personal information. Any personal information we hold will be subject to the appropriate legal safeguards under the Data Protection Act 1998. We will process your personal information in accordance with the terms and for the purposes of this agreement.
You confirm that you have the consent of any third party whose details you may disclose to Baker Evans for the purposes of assessing your enquiry.

We work closely with a number of specialist companies that offer a range of financial products including Individual Voluntary Arrangement (IVA) Advisory Services, Debt Management Plans, unsecured loans, secured loans, guarantor loans, banking, Debt Relief Orders (DRO) and Protected Trust Deed (PTD) Advisory Services. Where possible, we try to offer you a number of different options to consider in order to best resolve your financial situation. You may be contacted by one of these specialist companies if it appears that you could benefit from an alternative solution from the information you submit to us.

We want our customers to benefit from the full range of options available from our group of companies to help improve their financial situation. Accordingly, in operating this site, we may send data about site visitors through to other countries, both inside and outside the European Economic Area.

We may also disclose personal information about you to the extent required by Law, Court Order, by Government Order or Decree. Except as described above, we will not disclose your personal information to any third parties without your consent.

RIGHT OF SUBJECT ACCESS: We only collect data that is ‘personally identifiable’ to the extent deemed necessary to serve our legitimate business purposes. We ensure that safeguards are in place for the security and privacy of that information. You have the right to review, correct and delete information from our records, subject to certain conditions. Please contact the Head of Compliance should you have any concerns about any aspect of the information we hold. Information held by us will be processed only for purposes for which we have registered under the Data Protection Act. You have the right to ask for a copy of the information that we may hold about you in writing. We will provide you with a copy of the information which we hold concerning you (upon payment of a small fee) .The address to write to is: The Head of Compliance, Baker Evans,18-22 Lloyds House, Lloyd Street, Manchester, M2 5BE.

DATA PRIVACY AND PERSONAL DETAILS: The personal details which you submit to us (personal data) are held by Baker Evans. It is your responsibility to ensure that your personal data is accurate and up-to-date and to inform us of any changes that need to be made. By submitting your personal data you consent to it being processed by Baker Evans and its group of companies.

For each visitor to our website, our web server automatically recognises no information regarding the domain or email address. We will collect and store the email addresses of those who communicate with us via email or their contact details when submitting an application.

We may use personal information for marketing purposes to identify and provide you (by post, telephone, fax, email or SMS text) with details of other similar products or services which we, our associated companies, or an approved third party deem could be of interest to you. By submitting your details you will be giving consent for your details to be used in this way. You can tell us if you do not want to receive marketing information from us by writing to the address below. If at any time you opt out of being updated we will cease all such future disclosure of data.

Information held by us will be processed only for purposes for which we have registered under the Data Protection Act. We may record and monitor calls for service quality.

If you use standard email for communication with Baker Evans, information will not be protected in the same way and you should be aware that we cannot guarantee that it remains confidential whilst in transit.

WITH RESPECT TO COOKIES: Our website is currently not set-up to use cookies to record past activity at a site.

This site is intended for UK residents only unless otherwise stated. We will communicate with you in English.

OUR COMMITMENT TO OUR CUSTOMERS IF YOU ARE DISSATISFIED: Our goal is to give excellent service to all of our customers but we recognise that things do go wrong occasionally. We take all complaints we receive seriously and aim to resolve all of our customers’ problems promptly. To ensure that we provide the kind of service you expect, we welcome your feedback. If at any time you are not happy with the service that we have given you, please telephone 0800 294 6432 to explain your concerns.

If you want to write to us please send your complaint to: Compliance Department, Baker Evans Limited, Lloyds House, 18 – 22 Lloyd Street, Manchester. M2 5BE. A copy of our Internal Complaints Procedure is also available upon request from the contact details given above. Using our Internal Complaints Procedure will not affect your legal rights. You may ultimately be able to refer your complaint to the Financial Ombudsman Service.

Website: http://www.bakerevans.co.uk. Baker Evans Ltd is registered in England and Wales No. 06246681. Registered office address, 8 St John Street, Manchester, M3 5ER. Data Protection Act 1998. Registration No. Z9906201. Consumer Credit Act 1974 No. 603990.

DISCLAIMER: Baker Evans Ltd does not make any representations or give any warranties, express or implied, about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from the Baker Evans website. Baker Evans does not accept any responsibility for enabling the reader to link to another website. This privacy policy only covers the Baker Evans branded websites. Links within this site to external websites are not covered by this policy.

Baker Evans Ltd shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the information on the Baker Evans website or hypertext links (except to the extent required by law).